On the way of this long voyage, the touchstones below are our lanterns;
- Quality is customer satisfaction. It is the point where the last decision is made in satisfaction pertaining to the excellence of the product.
- Quality is productivity. It can only be obtained from well educated personnel supported by suitable tools, equipment and instructions.
- Quality is flexibility. It is the acceptance of the consequences in order to meet the demands of the customer and the willingness for it.
- Quality is to be effective. It is to perform quickly and correctly.
- Quality is an investment. To accomplish the job correctly at the first try in the long run is much easier and cheaper than correcting it later.
- Quality is being compatible to a preset program and performing the operations in time.
